Services

Operational Resilience

Identify critical operations and disruption risks. Clarify accountability and prioritize resilience improvements.

What support may cover

Depending on the mandate, support may cover:

  • Critical operations, services and key operational dependencies.
  • Resilience governance, risk ownership and escalation.
  • Impact tolerances, disruption scenarios and testing approaches.
  • Links between operational risk, business continuity and third-party risk.
  • Remediation priorities and evidence of implementation.

Technical testing and recovery activities are scoped with internal teams or specialist providers where needed.

Ways we work

Assess and prioritize

A scoped diagnostic identifies material issues, decision points and priorities.

Design and implement

Implement agreed improvements with owners and milestones.

Review and challenge

Scoped review, challenge or advice at key decision points, with independence and potential conflicts addressed before engagement.

Based in Montréal, we serve clients across Canada and support selected international mandates. Services are available in English and French.

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Let’s define the right scope

An initial discussion helps clarify your decision or challenge, the expertise required and what a useful engagement would deliver.

Discuss a mandate